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Communication

Corporate Mail Etiquette

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3 hours
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Alban Advisor
  • 3 hours
  • February 10, 2025
  • Certificate of completion
Free

About Course

Corporate mail etiquette is vital for maintaining professionalism in business communication. This course teaches the essentials of email writing, including tone, structure, and content, to ensure clarity, respect, and efficiency in all professional correspondence. You’ll learn how to craft emails that make a positive impact, reflect the company’s values, and foster productive communication.

What Will You Learn?

  • Understand the principles of professional email communication.
  • Learn how to write clear, concise, and effective emails.
  • Master the proper tone, structure, and formatting of corporate emails.
  • Develop skills for handling sensitive and confidential information via email.

Material Includes

  • Email Templates for Different Professional Scenarios
  • Course Slides and Lecture Notes
  • Practical Email Writing Exercises and Case Studies
  • Email Etiquette Guidelines and Checklists
  • Access to Recorded Sessions and Tutorials
  • Quizzes to Assess Knowledge and Skills

Requirements

  • Stable internet connection.
  • Laptop, desktop, tablet, or smartphone.
  • Updated browser or meeting app (e.g., Zoom, Google Meet).
  • Functional microphone and speakers/headphones.
  • Quiet and distraction-free environment.

Audience

  • Business professionals who want to improve their email communication skills.
  • Employees who need to communicate effectively within a corporate setting.
  • Entrepreneurs and managers who require clear and professional email correspondence.
  • Students preparing for internships or entry-level jobs in business and corporate environments.

Course Content

Introduction to Corporate Mail Etiquette

Understanding the Importance of Tone and Professionalism

Structure of a Professional Email (Subject Line, Greeting, Body, and Signature)

Writing Clear and Concise Messages

Addressing and Responding to Emails Appropriately

Handling Confidential or Sensitive Information via Email

Email Etiquette for International and Cross-Cultural Communication

Managing Group Emails and Email Threads

Common Mistakes in Corporate Email and How to Avoid Them

Final Assessment and Email Writing Exercise

Instructors

AA

Alban Advisor

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